Privacy Policy

Information We Collect

Depending on how you use our website, we may collect:

• Your name
• Phone number
• Email address
• Appointment requests
• Insurance information you voluntarily provide
• General information you submit through contact forms
• Technical information such as IP address, browser type, device information, and pages visited

Protected Health Information (HIPAA)

Our website is not intended to collect or store Protected Health Information (PHI).

Please do not submit sensitive medical information, treatment details, Social Security numbers, or other confidential health information through website contact forms or email.

If you need to discuss your dental treatment or personal health information, please call our office directly at (925) 689-4020.

Your dental records and Protected Health Information are governed separately by our Notice of Privacy Practices, which is provided to patients in accordance with HIPAA.

How We Use Information

We may use your information to:

• Respond to inquiries
• Schedule appointments
• Confirm appointments
• Contact you regarding requested services
• Improve our website
• Analyze website traffic and usage
• Comply with legal obligations

We do not sell your personal information.

Cookies and Analytics

Our website uses cookies and similar technologies to improve your browsing experience and to understand how visitors use the site. We use two services, and they behave differently.

Website analytics

Our hosting provider, Vercel, supplies privacy-oriented analytics that count visits and page views. It is designed not to use cookies that follow you across other websites.

Advertising measurement

We also use a Google Ads tag on parts of this website to measure how our advertising performs. This tag is not anonymous: it may set cookies and share your IP address, device information, and the pages you viewed with Google, and those identifiers can be associated with you rather than with an anonymous visitor.

Because of that, we deliberately do not load this tag on pages that would reveal why you are seeking care. It is switched off across our treatment and condition pages, our appointment request form, our booking pages, and the confirmation page shown after you submit a request.

You may disable cookies through your browser settings, although some features of the website may not function properly. You can also opt out of personalized Google advertising at myadcenter.google.com and adssettings.google.com, and opt out of many other advertising networks at optout.aboutads.info and youradchoices.com. Blocking these cookies does not affect your ability to use the website or contact us.

Do Not Track signals

California law requires us to tell you how we respond to browser “Do Not Track” signals. Because no common industry standard for interpreting these signals has been adopted, our website does not currently respond to them. The browser settings and opt-out links described above are the most reliable ways to limit tracking.

Communications

If you request an appointment or contact us, we may communicate with you by:

• Telephone
• Email
• SMS/text message
• Secure patient communication platforms

These communications may include:

• Appointment reminders
• Appointment confirmations
• Office updates
• Follow-up regarding requested services

You may opt out of text messaging at any time by replying STOP. Reply HELP for assistance. Message and data rates may apply. Message frequency varies.

SMS Privacy

No mobile information, text messaging consent, or SMS opt-in data will be shared with third parties or affiliates for marketing or promotional purposes.

Information may be shared only with service providers that assist us in delivering communications or operating our practice, and only as necessary to provide those services.

SMS consent is never sold or shared for marketing purposes.

Sharing Information

We may share information with trusted service providers that assist us with:

• Website hosting
• Appointment scheduling
• Practice management
• Payment processing
• Communication services
• IT support

These providers are required to protect your information and may only use it to perform services on our behalf.

We may also disclose information when required by law.

Data Security

We use commercially reasonable administrative, technical, and physical safeguards to help protect the information submitted through our website.

However, no method of electronic transmission or internet storage is completely secure, and we cannot guarantee absolute security.

California Privacy Rights

California residents may have certain rights regarding personal information under applicable California law. Depending on the circumstances, these rights may include:

• Requesting access to personal information
• Requesting correction of inaccurate information
• Requesting deletion of certain personal information
• Requesting information regarding categories of personal information collected

To exercise applicable privacy rights, contact us using the information below with the name, email address, and phone number you used, so that we can locate your submission. We will respond within a reasonable time and will not treat you differently — in scheduling, pricing, or the care we provide — for making a request. Some information must be retained where law or professional recordkeeping rules require it.

Children’s Privacy

Our website is not directed toward children under 13 years of age. We do not knowingly collect personal information from children through this website. Requests for a child’s appointment should be submitted by a parent or legal guardian.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated Effective Date. If a change materially affects how we handle information you have already given us, we will post a clear notice on this page.